Courier Mobile App & Job Assignment
Pickup and delivery jobs arrive with the customer, address, package, time window and instructions required by the courier.
This courier tracking application combines a courier mobile app with courier management software for the operations team. Assign jobs, track permitted courier locations in real time, manage failed deliveries, collect proof of delivery and return status data to your ERP or order platform from one delivery workflow.
Courier mobile application
Pickup and delivery jobs arrive with the customer, address, package, time window and instructions required by the courier.
The courier selects a defined failure reason, adds a note or evidence and sends the job back for review, reattempt or cancellation.
Photograph, signature, timestamp and location can be recorded according to the delivery process.
Required job information remains available and field updates wait on the device when the connection drops.
Permitted location updates give dispatchers a current operational view, while the job address opens directly in the courier’s navigation app.
Assignment and status changes can trigger push, SMS, email or another notification channel supported by the project.
Courier management software
Create or import jobs, assign them by courier, team or region and follow active work, exceptions and permitted locations in one view.
Filter completed, late or failed deliveries and review status history, notes, media, signatures and timestamps from the same record.
Receive delivery jobs from your ERP, WMS, CRM or order platform and send tracking events and completion data back through controlled APIs.
Related systems
Customer, field sales, service and delivery records in connected workflows.
Use existing CRM data in courier and delivery applications through a controlled API.
Broader delivery, dispatch, route, warehouse and integration capabilities for logistics operations.
Common questions
The courier sees assigned pickups or deliveries, address and contact information, package notes and the status steps defined for the operation. Navigation, photographs, signatures and delivery notes can be included in the same job.
Selected task data can be kept on the device and status updates can wait in a local queue. Once the connection returns, pending actions are synchronized according to the retry and conflict rules of the project.
Location sharing is enabled during the periods agreed for the operation and within mobile-platform permission rules. Update frequency, battery use, retention and which roles can view location are decided during the project.
Yes. Delivery tasks can be received from an ERP, order platform, RastCRM, Dynamics 365 or another API, and completion data can be returned to the same system.
Yes. Depending on the delivery workflow, the courier can record a customer signature, photograph, note, timestamp and location against the job. Required evidence can be validated before the delivery is completed.
Let us review the task flow, mobile use and current order systems together.