Technician mobile application
Technicians can receive assigned installation, maintenance or service work and update it from the field.
Industries Cross-industry solution
Mobile applications for
Mobile applications for
field service teams.
Field service is not limited to one industry. We develop mobile and web systems that connect technicians, office teams and existing ERP or CRM data across automotive, heavy equipment and other service operations.
Field service software
The technician application is one part of the operation.
Assignments, field updates, offline behaviour, office visibility and business-system integration need to work together. We first review the service flow, user roles and the systems already in place.
Work orders and assignment
Tasks can be assigned according to team, region, workload or rules provided by the existing operation system.
Offline use
Selected job data and field actions can remain available without a connection and synchronize later.
Forms and service records
Forms, notes, photos, signatures or parts information can be collected according to the service process.
Office operation screens
Office teams can review work status, technician updates and service records through role-based web screens.
ERP, CRM and Dynamics 365
The application can connect to existing service and customer data through secure backend APIs and controlled permissions.
Project experience
Experience from the field and the office side
Our work covers the mobile application used by technicians and the systems that provide or consume its data.
Technician application
We developed an Android and iOS application in which technicians receive installation and maintenance work and update it from the field.
ERP and CRM integration
The technician application works with existing business data rather than keeping service records in an isolated mobile system.
Experience across industries
Our field-operation experience includes automotive and heavy-equipment contexts, including multi-country mobile use.
Related products and services
Products connected to field service work.
The technician app, CRM and business-system integration can be planned as parts of the same operation or introduced in stages.
01
Technician Application
Work orders, installations, maintenance, offline use and service records on iOS and Android.
View product 02RastCRM
Field sales and technical-service CRM with connected web and mobile workflows.
View product 03Dynamics 365 App Development
Technician and field-service applications that use existing Dynamics 365 and Dataverse data.
View serviceCommon questions
Field Service Operations
No. It is an operational model used in several industries. We present it as a cross-industry solution because the users, data and service flow can be similar even when the equipment or customer context changes.
Yes. If the current ERP, CRM or service system provides suitable APIs, assignments and updates can be exchanged through that system. Otherwise, an integration layer can be designed.
Selected workflows can be designed for offline use. The important part is deciding which data stays on the device, which actions wait and how conflicts are handled after reconnecting.
Planning a technician or field service application?
Let us review the field flow, office needs and existing system connections.